Privacy & Policy

Monica’s Nannies Ltd is dedicated and committed to protecting and maintaining your privacy which I take seriously. I set out this privacy policy for you. This privacy policy explains how I treat the personal information about you, collected from you, or provided by you to me, as a result of using my services. 

If you would like to contact me regarding my privacy policy, please email me at monicasnannies@outlook.com.

I welcome any queries, comments or requests you may have. 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

1. Information I Collect

 

Monica’s Nannies collect personal data you provide in order to provide for you my services and ensure you are always kept up to date with my newest services and information.  I may collect and store the following kinds of personal data:

 

  1. Information you provide to me when registering, placing a booking form, sending a query through a contact form or sending your CV through my website inclusive of your email address

  2. Information you provide when you register as a member inclusive but not limited to your name, address, contact details, gender, date of birth and/or your family details including children’s names

  3. Any other personal information you choose to send me. 

 

1.1 Disclosing any personal information to me about another person will require that person’s consent. You warrant liability to gather consent to both disclose and process that person’s personal information. 

 

2. Use of the information collected

 

2.1 Monica’s Nannies Ltd is the sole owner of the information collected. I will not sell or rent your information with others. 

 

2.2 Monica’s Nannies Ltd will use your personal data for the purposes specified in the policy: 

 

  • Ensure my commitments to you are met by the services and information I provide.

  • Provide you with information about my services and products 

  • Notify and advise you on my services which may be of interest for you

  • Notify you on any changes to information and services I provide

  • Send reminders, payments, notifications or invoices to you

  • Deal with email enquires or complaints made by you 

3. Storing your Personal Information

 

Monica’s Nannies take all steps necessary to ensure your personal data is kept, treated and stored safely and securely in agreement with my privacy policy. 

 

3.1 Personal data that is stored by me is done so in a secure server

4. Security 

Monica’s Nannies takes every precaution to protect your personal data. 

4.1 I protect your personal data through reasonable technical and organizational precautions. I endeavour to protect your personal data from loss and misuse. 

4.2 I store your personal information in a secure server

4.3 Information submitted online is encrypted to protect sensitive information

4.4 Personal data offline has restricted use to restricted personnel. 

4.5 Monica's Nannies Ltd is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. Data Protection 

I understand the importance of adhering to the principles of the Data Protection Act 2018 and understand the best practice for managing personal information. 

Information Commissioners Office (ICO)

DATA PROTECTION - Registration number: ZA566782 - Data controller: Monica's Nannies Ltd