Mother's Help​ - FAQ


Monica’s Nannies provide Permanent Italian Nanny Service for families across London.


Monica’s Nannies agency, has been working within the childcare recruitment sector for many years and is proficient in headhunting only the best Nannies for your most cherished. When it comes to choosing who will care for your children in your absence, you can never be too careful. That is why Monica’s Nannies completes thorough background checks on all Nannies, ensures they have enough age related experience to be able to competently safeguard your children and is working in the industry with pure passion for the job. Being a Nanny is the most important job in the world in my eyes and only the best is acceptable for your most cherished. My fees are set and there are no surprises when hiring with me, unlike other agencies who charge you dependent on what you are paying your nanny. Everyone is treated the same when hiring through Monica’s Nannies, everyone gets the best and equal service no matter who you are.

Monica’s Nannies Ltd is proud to offer Mother's Help Nanny Service in London.

My nannies offers years of experience – and are highly educated – in the care of children of all ages.

A Nanny duties include all things related to the children, from cooking meals and doing the children’s washing to helping with homework, from potty training to organising play dates.

They may also do some light housework if they are willing.

Nannies are qualified/experienced individual caring for children in the children’s home on a live out or live in basis.

A Nanny will either work alongside a parent or as a sole carer.


Monica’s Nannies Ltd is proud to offer Mothers Help – Family Assistant services in London.

A mothers' help provides support for mum, caring for children in the home on a full time or part time basis. Mothers' Helps can be Live in or out and they tend to do the same sort of hours as a nanny.

Mother's Help normally work alongside the mother, caring for the children.


A Mother's Help is not a cleaner, and so is not expected to do household duties, but she will do "nursery duties" i.e. doing the children's washing and ironing, keeping their rooms tidy, clearing away the toys, cooking for the children and clearing up in the kitchen afterwards.


A Mother's Help may also do light duties such as the family shopping, or loading and unloading the family washing. All duties should be discussed and agreed in advance with the Mothers' Help you hire. Salaries vary depending upon the job description and part of the country

Some families may be looking at having a Mother's Help for a short period to have an extra pair of hands to help out. Others may want a childcare that works full time in their home.

All childcare position can be temporary or permanent, full time or part time.

It all depends what your family needs. Part time childcare can work any periods of a few hours a day to 4 days per week.

However it is much harder to find a Mother's Help or other childcare for short periods of time during the day.


• Duties:


Mother's Helps are expected to 'muck in' more than nannies and as well as caring for the children under mum's supervision, they are expected to help out with light housework and shopping. Perfect for mums who need another pair of hands and don't expect or need days of sole charge care.

As the Mother's Help gains more and more experience, they may be able take more responsibility and ultimately sole charge.

Some start out as a Mother's Help and gain enough experience to be considered for Nanning posts in their next job.



• Washing and ironing the children’s clothes

• Preparation of meals

• Ensuring children’s bedrooms are clean and tidy

• Homework assistance

• Shopping for the household


You should expect a Mother's Help to hold a First Aid Training qualification.


Monica’s Nannies believe that a Nanny can have a huge impact in a child's life. Children often look up to adults as examples of how to behave in our social world. Therefore, I am extremely selective with my nannies. I believe that a Nanny must be well spoken, well mannered, have good social skills, good common sense, must be fit and healthy, have good eating habits, good hygiene and even good posture. Most of all, I believe that being a Nanny is a vocation or career, and as such I look for passion around childcare in all my candidates.


A family should expect the following from a Mother's Help.


· Use consistent behavioural management techniques, previously discussed with the parents

· Establish or follow children's individual routines, responding to the children's personal needs.

· Discussing progress and daily activities with the parents, directly or through a daily nanny diary.

· Supervise children at all times, making sure children are always safe

· Administer medication only as instructed by the parents

Hygiene, food, nursery duties

· Clean feeding equipment and sterilise if needed, keep children's bathroom, potties, toilets clean

· Teach and encourage children basic hygiene rules and bath them regularly

· Perform children's laundry

· Keep toys and child related equipment in good order. They should be in good working condition and stored in organised way

· Prepare nutritious healthy meals from scratch. Times and menu should be agreed with the parents

· Follow food hygiene principles, checking ingredients are not out of date, following standards to avoid cross contamination

· Be aware of food or other allergies

· Keep children areas clean and tidy - kitchen, play area, bedroom, bathroom

· Make the beds/cots on daily basis

· Wash and change the bedding weekly or when soiled


Yes, at prearranged times she is normally happy to babysit at a rate of £ 9/10 per hour.


In general, you can expect that Mothers Help – Family Assistant:


• are available to work 5 days per week

• Work around 10 hours per day

• 8am - 6pm or 8:30am - 6:30pm are standard hours, although can be earlier or later

• Will be happy to babysit should you require it


If you're wondering what the difference between a Mother's Help and a nanny is, generally a Mother's Help does not yet have enough experience to be left in constant sole charge of children.


I supply Mothers Help – Family Assistant London-wide. A Mothers Help – Family Assistant will usually live nearby to your family or within a close travelling distance. This helps ensure punctuality and gives flexibility for babysitting and short notice requests. Most Mothers Help – Family Assistant in London use public transport tube/bus/bike, etc. to get to and from work. Most often they will not have their own vehicle, so you will need to add them to your vehicle insurance.


The salary of a Mother’s Help again varies on the circumstances of the role, hours and duties.

Of course, every role needs to be above national living wage of £ 10.20 per hour Gross.


The going rate for a mother’s help is £10.00-12.00 per hour Net if live out and £8.00-10.00 per hour net if live in.


Live in flat rate, depend on hours, are between £150.00 - £300.00 (net) per week.


Mother's helps expect to work about ten hours a day for live-in, although two nights babysitting are included in the salary (babysitting is extra for `a live-out).


Longer hours (35+) per week


Care for younger children (under 2) at times (but still limited) without parental presence


Care for more children (4+) at times without parental presence Longer hours often mean no/limited time to attend language classes.


With younger children (under 2) they must start work under the parent's supervision, rather than taking charge, but there may be occasions when they need to have sole charge.


Please note this is a guidance only. Rates should be agreed between the family and nanny and outlined in the contract. Childcare salaries are always spoken about in Net terms, families are responsible for paying the Nannies Tax and NI.




Daily nannies are entitled to a minimum 28 days paid holiday.

Holiday time is taken at a mutually agreed time. Some families agree holiday time using a combination of 2 weeks the Family chooses and 2 weeks the Nanny chooses.

Responsibility as an employer The employer of a daily nanny should provide her lunch during a normal working day.

If the Nanny Works overtime, is taken on holiday, breakfast and/or dinner should also be provided.

The employer is responsible for paying the nannies tax and national insurance.



To initiate your search I charge a non-refundable fee. This is payable once we have discussed the service and you have decided to proceed. Monica’s Nannies Ltd want to secure the very best carers for your children.

The registration/search activation fee pays for administration, website maintenance, time spent registering your family and costs of my thorough screening and vetting process of prospective babysitters and day nannies.

I will not send you anyone who has not successfully completed our screening and vetting process.

When you pay the registration fee, you become a member of Monica’s Nannies Ltd, giving you priority over bookings with a faster booking process.




No, you can’t book a Nanny Service without registering.


A minimum booking of 4 weeks attracts quality child carers to look after your children.




A minimum booking of 4 weeks attracts quality child carers to look after your children.

Preferred Replacement length:

  • 3 months (included in the price)

  • 6 months (extra) £ 200

  • 12 months (extra) £ 400

Trial Day booking Fee (client pays the nannies hourly rate) £ 30.00


VAT is currently not charged on any of my fees (Monica’s Nannies is below the VAT threshold).


The Placement fee is payable once an offer of employment has been accepted in order to confirm your booking.


· I require a minimum of two proofs of identity

· I verify relevant qualifications, where possible

· I speak to a minimum of two previous employers

· I require a valid First Aid Certificate as well as CRB (enhanced Police check). In the situation where a candidate does not hold either of these, I require candidates to sign that they are happy to obtain these

· As well as formal checks, I personally interview all applicants and use my knowledge, skills and experience to gauge their suitability for the position.